Work From Home Jobs
Remote work is a possibility for many full-time jobs with benefits, such as health insurance, pensions and vacation days. These listings can be found on job sites, with staffing agencies, and by networking at professional events.
Evaluate every listing carefully. Find out if it's salaried, or based on commission and what equipment you require and if it requires travel.
Customer Service Representatives at Work-at-Home
Customer service reps are accountable to interact with customers via phone, email or live chat. They answer questions, confirm orders, and offer support for products. They handle complaints and concerns in a timely fashion. They may be required to make decisions based on company policies and procedures. These positions are usually found in call centers but some work from home as well.
Companies such as ADT Security, Pearson Education and Williams-Sonoma employ remote customer service agents to help their customers with technical issues. These are often entry-level positions that require no previous experience. Some positions pay a base rate that is as low as $13 for an hour. Some jobs in customer service at home require a high school diploma or an equivalent. Employers will provide training.
Kelly Services is a workforce management solutions firm that offers direct-hire, temporary and contract staffing. They employ remote customer service representatives for a variety of industries such as accounting, insurance and administrative support, non-clinical healthcare and supply chain management.
Marketplaces for freelancers online such as Upwork and 5rr provide a variety of remote customer service jobs. You can also look for local and virtual job fairs and events to meet potential employers in your local area. These events are a great opportunity to network and access customer service jobs not advertised.
In order to be a successful customer service agent you should be comfortable with people from all across the globe and possess outstanding communication skills. You must be able explain complex topics in an easy to comprehend manner. You should be able to offer solutions that are efficient and cost-effective, while preserving the integrity of your brand.
Other skills that are essential include the ability to remain focused, follow a script and take charge of your daily tasks. You'll also need have a reliable internet connection as well as a quiet workspace to work from. A daily cleaning and organization of your equipment is beneficial.
Insurance Customer Service Representatives
The insurance industry depends on a range of customer service professionals. They act as the main contact point for customers, and their role is to maintain the selling points that distinguish a company from its competitors. Some companies, for example claim that they will always be available to answer your calls while others claim that all policy questions can be resolved immediately. They typically have a thorough understanding of the policies they promote, as well as an in-depth understanding of the ways their business operates.
The abilities that an insurance customer service representative needs include active listening, empathy communication and the ability to effectively and quickly process information. They may be required to deal with upset or dissatisfied customers. It is crucial that they can empathize. They must also be able to explain the insurance terms to their customers in a clear and concise manner.
Certain of these professionals be employed in call centres However, other employees may communicate with customers via live chat, email or other methods. Certain of these employees specialize in a particular type of interaction, while others manage calls, emails and live chat simultaneously. Depending on the type of insurance policy, customers could be calling to inquire about billing, coverage or claims.
In addition to dealing with customer requests, some of these workers must also be able to respond to frequently asked questions, and provide specific guidelines for dealing with complaints. In some cases the professionals need to be able to make changes to customer accounts, like changing the address or cancelling an existing policy. The representatives often need to look over customer data within the company's database in order to respond to inquiries and complaints.
While the qualifications required to become an insurance customer service representative are different, most positions require a high-school diploma. Some employers prefer applicants with a bachelor's degree, however, entry-level workers are able to get on-the-job-training. These jobs can be stressful, as representatives are responsible to respond to customer complaints and resolving their issues.
Data Entry Specialists
As a company expands, it becomes harder to keep track of all of the data generated. This is where a remote data entry specialist comes in handy. They can organize the information from online forms, surveys and sales transactions into databases so that team members are able to access it easily. They also transcribe audio files and convert documents for better use. Other duties may include verifying and updating the information that is stored in these databases.
To be considered for this job one needs to have basic computer skills and a high typing speed. A lot of employers will specify the software or other equipment needed to perform this position. There are also freelance websites that offer this kind of work to anyone with a computer and an internet connection. These sites let you to pick the projects you wish to work on, and will pay you according to your speed and accuracy.
There are other jobs that can be done at home by those who do not have the right equipment, such as data entry specialists for call centers. These jobs require workers to speak to customers and gather their data over the phone. They also need to have excellent customer service skills. These jobs can be very demanding and can take long hours, however they can also be rewarding.
Search for data entry jobs on freelance sites which specialize in this kind of work, such as Upwork. These sites can assist you to stay clear of scams and locate legitimate jobs that match your talents and preferences.
The best way to begin is to look up a job title with keywords such as "data entry" or "virtual assistant." You could also try looking on specific websites, like Capital Typing and SigTrack, which are focused on online transcription and data entry. Both of these sites have an area on their site which lists the newest available positions.
online jobs work from home (also known as secretaries or front-desk employees) are an excellent choice for a work-at-home career. They handle the communications of executives and provide support. They are responsible for scheduling meetings, coordinating emails, preparing company reports and entering information. They also manage schedules, create travel arrangements, and keep lists of contacts. The ideal candidate is an effective communicator who is able to handle multiple tasks at the same time and is organized, competent and efficient.
The majority of administrative assistants work in a traditional office setting, though certain jobs allow you to work from home and require some travel. A degree in the fields of business administration, general management or organizational studies can be beneficial. On-the-job experience is important as well, as it proves that you can handle a wide range of administrative tasks. It is also important to improve your computer skills, and be proficient with Microsoft Office. If you don't have a college degree or diploma, you can go to a secretarial school or take courses in accounting and data entry, as well as typing to prepare you for an administrative position.
To be a great admin assistant, you need to have the right mix of abilities and characteristics to keep your coworkers and boss satisfied. You should be a multi-tasker, able to work without supervision and react quickly to changing priorities. It is also important to have excellent customer service skills because you'll be handling a significant number of incoming calls. In addition to being courteous and friendly and always speaking clearly, use proper grammar and put callers at ease.
Administrative professionals are employed in almost every industry. The largest concentration is in hospitals, schools, and government agencies. You may be able find work in the medical or legal field, but these are typically full-time positions in traditional offices.
Many Americans have a long career that extends into their 60s and would think it's important to find a job with a good work-life balance, and also the possibility of upward mobility. With that in mind now is the time to begin looking around for options and look at opportunities that allow you to work at home.